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Overview

The Fireflies integration syncs call recordings into Quivly. Calls are automatically matched to customers by participant email domain.

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What Syncs

Object: Calls Each call includes:
  • Transcript with speaker identification
  • Date, duration, participants, meeting title
  • AI-generated summary and key topics
  • Sentiment (positive, neutral, negative)
  • Action items
Sync frequency: Every 30 minutes Historical data: Last 6 months on initial sync

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Prerequisites

  • Fireflies admin access to generate an API key
  • Call recordings already available in Fireflies

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Setup

1

Set up integration

Go to Settings → Integrations, find Fireflies in the Call Recordings section, and click Set Up Integration.
2

Generate API key

Log in to your Fireflies account at app.fireflies.ai, navigate to Settings → Developer Settings → API Key, and copy your API key.
3

Enter API key

Paste your Fireflies API key into Quivly when prompted.
4

Select objects and fields

Choose the call recording data you want to sync and select the specific fields to integrate with Quivly.
5

Install the integration

Click Install to complete the setup and begin the integration process.
6

Monitor progress

Navigate to the Logs tab to see when your call data starts flowing in and monitor sync progress.