Does Quivly write to my CRM, billing, or support system?
Does Quivly write to my CRM, billing, or support system?
Data ingestion is read-only. Supported AI actions and configured workflows are separate: they can propose or carry out supported operations in connected apps according to their approval and access controls. Connecting a source alone does not authorize changes. See security and compliance.
Who can connect integrations?
Who can connect integrations?
Data sources are connected org-wide by an admin from Data → Integrations. Agent tools like Gmail and Calendly are connected individually by each teammate.
How do I get product usage data into Quivly?
How do I get product usage data into Quivly?
Three ways: connect your data warehouse (Snowflake, BigQuery, or Redshift), connect PostHog, or push events from your backend to the Usage Push API.
A tool I use shows as 'coming soon' — what do I do?
A tool I use shows as 'coming soon' — what do I do?
Tiles marked coming soon, such as Zendesk, Gong, Chargebee, Jira, Amplitude, and Mixpanel, aren’t connectable yet. Email support@quivly.ai to prioritize one. Intercom, Redshift, Attio, Lightfield, Monaco, and Octolane are available now.
How are records from different systems matched to one customer?
How are records from different systems matched to one customer?
By identifiers like email domains and external IDs — a Stripe customer, HubSpot company, and Slack channel resolve to the same profile. You can review and adjust links; see cross-system linking.
How do I see whether a sync is working?
How do I see whether a sync is working?
Open the integration’s detail page. Data sources show sync activity and logs. Gmail and Google Calendar show Activity → Your sync health for communication syncing, separately from their tool activity logs.
Can I control which fields come into Quivly?
Can I control which fields come into Quivly?
Yes — field mappings under Data → Objects control how external fields map to Quivly’s model, including custom fields. See field mappings.