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For new account-monitoring workflows, use Plays on the Agents page. A Play uses a Skill to assess customer context and prepare findings and next steps for review in Actions. The former Settings → Signals → Strategic Signals settings route now opens Agents. Use the Plays filter, then create a Play from a template or from scratch.

Choose the right setup

Publishing a Play or enabling an action lets it prepare recommendations. The account owner still reviews proposed changes before they run. Workflow agents follow the Review gates configured in their canvas.